Frequently Asked Questions
What is hand stamped jewellery?
When hand stamping, I use an individual stamp for each letter and symbol. Since I am doing this one by one by hand, there will be variations in spacing, depth and position however, I try to make things as even as I can. I use a steel stamping block to place the blank on, a steel stamp and a large copper mallet. The slight differences create a truly custom and one of a kind look. If you need a custom order that is perfectly straight and lined up, I would suggested you contact an engraver who can use lasers or computers to ensure that everything is placed just so.
What is concrete jewellery?
My concrete jewellery is made from a very durable and no shrinking concrete. Some pieces have sparkles or embedded adornments added and all are finished with a non yellowing varnish to bring out the shine. No two pieces will ever be alike as concrete has a mind of it's own so you can trust your piece will be unique.
How long will my order take?
Custom orders generally take from 1-2 weeks to be completed. Wait times can be increased during busier times like Christmas, Fathers Day, Mothers Day and end of the school year.
Ready to go pieces (one of a kind and concrete collections) will be shipped within 3 days of purchase.
How do I tell you what names/words I would like stamped on my custom order?
There is a notes to seller section in each cart. Simply click here in your Cart: https://screenshot.click/01-16-hblwz-mr5zg.jpg
Then, type your request in the box provided. If there are multiple customs on the same order. Please organize by using the title of the listing, followed by your request and separate each on a new line:
Will the stamped letters fade?
We recommend not wearing our stainless steel stamped jewelry in water in order to keep the letters darkened and bold.
Will the stamping show through on the back?
The technique for hand stamping on stainless steel do create a buffed finish on the back of each hand stamped piece. The letters don’t show through, but the buffed finish is visible.
How do I care for my jewellery?
An eyeglass cloth can be used to bring the shine back to any stainless steel piece. We recommend not wearing our jewellery in the water or during intense exercise to keep them looking their best.
Does my pendant come with a chain?
Pendant listings do not come with a chain but I will include a black cotton cord or blue satin cord forfree woth purchase. To purchase a chain you must choose one from the Add On Item collection.
Some one of a kind pieces are marked as a necklace and they will come with a chain as described in the listing.
Do you do Gift Vouchers?
We do sell electronic gift certificates in denotations of $25, $50 and $100 dollars.
If you have any other questions or concerns, please contact us at firstname.lastname@example.org